> For the complete documentation index, see [llms.txt](https://docs.lionparcel.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lionparcel.com/guides/guides-en/features/track-shipment.md).

# Track Shipment

The Shipment Tracking Menu (Tracking STT) functions to monitor the status and travel history of a package based on its tracking number (STT). Through this feature, clients can find out the package's current location, estimated delivery time, and shipping activity information from the beginning until the package is received by the recipient.

This feature is one of the important elements in ensuring transparency and accountability in Lion Parcel's logistics process.

<figure><img src="/files/3bcfc1321d99fdefb350b1f8eb836fea2b4bbd02" alt=""><figcaption><p>Figure 1: Shipment Tracking Home Page</p></figcaption></figure>

#### 1. Tracking Number Input Form (Tracking STT)

* Tracking Number Field\
  The user enters the shipment tracking number (example: 88LP1764084629944) to perform tracking.
* “Track” Button\
  After the tracking number is entered, the user presses this button to display the shipping status and history.

Note: The tracking number is unique for each shipment and serves as the identification key for the package across the Lion Parcel system.

#### 2. General Shipment Information

After tracking is performed, the system will display the main information related to the entered tracking number:

* Tracking Number: A unique number used to track the package (example: 88LP1764084629944).
* Shipping Product: The type of service used, for example Regpack and DFOD.
* Booking Date: The time when the tracking number was created in the system.
* Replacement STT Number: This field is filled in if there is a replacement tracking number due to revision or return (in the example: “-”).
* Estimated Delivery Time: The estimated delivery date based on the SLA (Service Level Agreement), for example 08–10 November 2025.
* Current Status: The latest status of the package, for example POD (Proof of Delivery).
* Number of Pieces: The number of packages or pieces being shipped (example: 1 piece).
* Chargeable Weight: The weight used to calculate shipping costs (example: 1 kg).
* Print Tracking Number / Details Button: Quick access to print the tracking number or view more detailed shipping information.

#### 3. Shipping History (Timeline)

This section displays the chronology of the package journey from the beginning to the end of the shipping process. Each row contains the date, time, and logistics activity that occurred.

**Shipping History Components:**

* Date and Time (e.g., 25 Nov 2025, 22:30 WIB): Shows the specific time of each logistics activity.
* Activity code (e.g., POD, DEL, STI-DEST, STI-ORI, PUP, BKD) Indicates the operational status of the shipment:
  * BKD (Booked): The package has been processed and a tracking number has been created.
  * PUP (Pickup): The courier has picked up the package from the sender.
  * STI-ORI (Sorting Origin): The package is processed at the origin warehouse.
  * STI-DEST (Sorting Destination): The package arrives at the destination warehouse.
  * DEL (Delivery): The package is in the process of being delivered to the recipient.
  * POD (Proof of Delivery): The package has been received by the recipient.
* Additional Information: Includes details such as warehouse location, courier name, or recipient (example: “The package has arrived at its destination and was received by the recipient concerned (KAR)”).
* Note: Each timeline entry displays the operational flow recorded automatically by the system, including courier activities, transit, and receipt confirmation.

#### 4. Additional Features (Dropdown and Print Button)

* Print Tracking Number\
  This button functions to print proof of the shipping tracking number.
* Details / More\
  Displays additional information such as sender data, recipient data, or photo proof of receipt (if available).

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