> For the complete documentation index, see [llms.txt](https://docs.lionparcel.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lionparcel.com/guides/guides-en/features/pickup-management/schedule-new-pickup.md).

# Schedule New Pickup

The Direct Create Pick Up menu is used to manually create a package pickup request by the client or admin.\
This feature allows users to determine the location, schedule, and fleet required for package pickup, without having to wait for the automated system.\
It is usually used for urgent delivery needs or special requests outside the regular pick up schedule.

### A. Fill in the New Pick Up Form

<figure><img src="/files/e5b6d4acdd8b54e36443aaa42702d8ea0de5258b" alt=""><figcaption><p>Figure 1 New Pick Up Form</p></figcaption></figure>

**Explanation of Section 1: Information Details**

1. Client Reference: Displays the name of the client making the pick up request. This field is filled in automatically based on the active user account (example: BOOKING API TEST CORPORATE CGK).
2. 3LC Pick Up: This is the location code or origin branch of the pickup (example: CGK).
3. Pick Up Address: Displays the complete address of the package pickup location.
   1. The main address is displayed by default.
   2. If the user wants to choose another location, they can press the “Choose another address” button on the right side.
   3. Also includes the GPS coordinates of the pick up location.
4. Notes for Couriers (Optional)\
   An additional field that can be used to provide special instructions to the courier (e.g.: “Enter through the warehouse back door” or “Call before arriving”).

**Explanation of Section 2: Fleet and Schedule**

1. Fleet Type: Determines the type of vehicle to be used for the pickup.\
   Available options include:
   1. Motorbike
   2. Van
   3. Blind Van
   4. CDE
   5. CDE LONG
   6. CDD
   7. Note: Fleet selection is adjusted according to the quantity and weight of the packages.
2. Shipping Type: Select the appropriate Lion Parcel delivery service, such as:
   1. REGPACK (Regular)
   2. BOSSPACK (Express)
   3. JAGOPACK
   4. BIGPACK (Heavy-Duty), etc.
3. Estimated Tonnage: Enter the estimated total weight of the items to be picked up in kg.\
   Example: 84 kg
4. Estimated Number of Packages: Enter the estimated number of packages (colis) to be picked up.\
   Example: 100
5. Pick Up Date: Determine the pickup date by selecting it from the calendar.\
   Example: 13 November 2025
6. Pick Up Time: Determine the desired pickup time. \
   Example: 02:00

   Tip: Make sure the pick up schedule does not conflict with Lion Parcel branch operating hours so the courier can pick up on time.
7. “Save” button: After all fields are filled in correctly, click Save to submit the pick up request.

### B. Confirmation and Data for the Created Pick Up

* After being saved, the system will display the new pick up data in the Pick Up Management list with the initial status “Looking for Courier”.\
  The courier will then receive an assignment notification through the Lion Parcel internal application.
* Additional Notes:
  * The request can be edited or canceled as long as the status has not changed to Courier Assigned.
  * Make sure the estimated number of packages and tonnage are accurate so the courier brings the appropriate vehicle.


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